Duration & datesUpon request, flexible dates, one day.
Who is it forIndividuals or teams with a multi-country scope who need to develop their intercultural skills.

Living and working in a complex blend of cultures is the norm for many of us today. Our colleagues and friends come from different countries and backgrounds, and we juggle time zones in our meeting schedules. Research shows that intercultural communication is a skill we can develop to benefit our professional and personal lives.

Personal training and coaching with an intercultural expert. Tuned to your needs based on a survey of your intercultural competence level. Sharpening skills for smoother communication in any intercultural situation.

  • Interactive
  • Reflective
  • Leading edge, nuanced insights
  • Balance between theory and practice
  • Space for your own cases and questions

Before attending the programme, you complete an online assessment of your intercultural competences. This offers intriguing and sometimes challenging insights, and provides the starting point for the day. Based on the feedback, you will reflect on your strengths, pitfalls and areas for development. We go on to consider your assumptions, working style and ways of communicating, and how they affect your professional interaction.

In an interactive programme, we

  • analyse intercultural situations from different theoretical perspectives;
  • examine communication styles and group inclusion/exclusion mechanisms using nuanced cultural diversity theory;
  • explore relevant real-life situations through case analysis, role play and discussion;
  • learn strategies for dealing with cultural dilemmas and conflicts;
  • practise different communicative approaches.

Follow-up session or online support

Learning doesn’t stop when we shake hands and say goodbye. We can provide one-to-one follow-up coaching via Skype or a team follow-up session.

Living and working in a complex blend of cultures is the norm for many of us today. Our colleagues and friends come from different countries and backgrounds, and we juggle time zones in our meeting schedules. Research shows that intercultural communication is a skill we can develop to benefit our personal and professional life.

The programme helps you reflect on your interaction with people from different cultural backgrounds. You learn about your own hidden assumptions, perceptions and ways of communicating, and develop your sensitivity in intercultural situations. This helps you avoid being misled by assumed cultural traits or stereotypes. And with more sophisticated intercultural thinking, you become better able to weigh up complex argument.

The programme helps you reflect on your interaction with people from different cultural backgrounds. You learn about your own hidden assumptions, perceptions and ways of communicating and develop your sensitivity in intercultural situations. This helps you avoid being misled by assumed cultural traits or stereotypes.

Participants complete an online assessment on intercultural competences. This offers intriguing and sometimes challenging insights and provides the starting point for the training. Based on the feedback, participants will reflect on strengths, pitfalls and areas for development. We go on to consider assumptions, working style and ways of communicating, and how they affect professional interaction.

In our work, we refer to the TOPOI model.

Intercultural sensitivity, awareness, versatility and confidence: helping you communicate smoothly and limit conflict in your personal and professional life.

Sophisticated intercultural thinking: strengthening your capacity to find constructive solutions to intercultural challenges and dilemmas.

A paradigm shift in your understanding and approach to people in a multi-cultural world.