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WHAT WE STAND FOR, WHY WE STAND OUT


State-of-the-art training and coaching
Cutting-edge theoretical insights
Rich practical information geared to individual circumstances
International team of expert trainers
Unrivalled global network of country specialists
Seamless blend of face-to-face and online learning

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In a globalizing world, employees increasingly have to deal with cultural differences. At KIT Intercultural Professionals, we are devoted to raise awareness, increase understanding, and boost collaboration and effectiveness of individuals and international teams. By learning about other world views and traditions, differences and common grounds, both from the cultural as from individual point of view. Our trainings (can) include two models:

TOPOI, Edwin Hoffman

The TOPOI-model of Edwin Hoffman has proven to be a useful instrument as a communication model in the international arena. The model is an instrument to detect and anticipate to cross-cultural similarities and differences, and (mis)communications in intercultural communication.

Based on the analysis of 5 areas where differences in the culture of communication and misunderstandings may occur, namely Tongue, Order, Person, Organisation, and Intentions, the model provides a practical analysis and intervention framework for intercultural communication. It provides a broad view and a reflection framework on individual level, away from the risk of an essentialist approach in which cultural traits are put in the foreground, and without the prior need to have knowledge on cultural characteristics of the people you interact with. TOPOI emphasizes communication instead of culture perse, and offers various interventions and strategies for resolving miscommunication in conflict in intercultural situations.

Cultural Dimensions, Geert Hofstede

The empirical model on Cultural Dimensions by Geert Hofstede provides a cross-cultural communication framework, describing how a society’s culture effects the (work) values of its citizens. Hofstede defines culture as ‘the collective programming of the mind distinguishing the members of one group of category of people from others’, thereby comparing differences to distinguish countries and their cultures from each other. The cultural dimensions of Hofstede raises awareness on people’s cultural programming in everyday life and work in a different culture. This provides a useful starting point for exploring the differences between one’s own expectations, values and norms, and those that are dominant in the future host society.

The model consists of six dimensions: Power Distance Index, Individualism vs Collectivism, Masculinity vs femininity, Uncertainty Avoidance Index, Long Term Orientation vs Short Term Normative Orientation, and Indulgence vs Restraint.

Hofstede’s theory is widely acknowledged for understanding cultural differences in international business and communication.

 

Literature:
- Hoffman, E. Interculturele gespreksvoering, theorie en praktijk van het topoi-model.
- Hofstede, G., Hofstede, G.J., Minkov, M. Cultures and Organizations: Software of the Mind.
- Hofstede, G., Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations.  

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